Order & Delivery:
To guarantee that you receive your order before Christmas, you should place your order no later than 18/12 2023.
Extended right of return until 15/1 2024
The right of withdrawal does not apply to sales, outlet products or gift cards.
- When exercising your right of withdrawal:
- You must notify us by email or use the return link below.
- If you notify us by email, please follow these instructions:
- The message should be sent to us email@example.com. In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.
- You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.
- You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.
- We will send you a return shipping slip via email, the return shipping costs SEK 54 and the cost is deducted from your refund.
- If you choose to send the package back yourself, you must ensure that the package is not sent to an agent, by cash on delivery or by registered mail.
- Once the product has been returned, you will receive a refund.
- Return link:
- Submit a return request via the link.
- Log in to your account, enter your email address in the field **email address**
- Then click **Continue**
- Open the email sent from our store in your email account and copy the six-digit verification code provided in the email.
- Return to the webshop and then enter a six-digit verification code.
- Click on the order you want to request a return for.
- If your order has more than one item, select the items you want to return.
- Select the reason for the return and add a note for the store.
- Click on **Request return** If your return request is approved, we will send you a return shipping slip via email.
- Return shipping costs SEK 54 and the cost is deducted from your refund.
If you choose to send the package back yourself, you must ensure that the package is not sent to an agent, by cash on delivery or by registered mail.
Once the product has been returned, you will receive a refund.